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Receipts and documents

The right file, the first time. Nothing in the books until you say.

Every file your client sends is looked at the moment it lands: what it is, the dates it covers, and whether it can be read.

The statement came for August, page two is missing, and the PDF has a password on it.

Pingtail says so on your client's page while they are still there, and on your list beside the file.

  • Reads the type and the dates of every file
  • Flags missing pages, a locked PDF, the wrong month
  • Finds the bank line a receipt most likely belongs to

Start free See how it works

14 days free. One client. No credit card required.

Harbour Cafe's September files with what the check found: card statement half.pdf, Pages missing, a card statement for Aug 2026 to Sep 2026; cheque statement locked.pdf, Password locked, not read; Amazon receipt.pdf and Bunnings receipt.pdf, Readable receipts of 14 and 23 Sep; payroll September.pdf, Accepted, a payroll report for Sep 2026.

How it works

From the client's phone to the right line.

Your client fixes what they can while they are on the page. The rest comes to you with a next step.

  1. Step 1: Caught on the client's page.

    A statement for the wrong month is flagged as it lands, and the client replaces it there. Nothing is rejected: you decide.

    The Business Cheque statement card marked please fix: wrong-month.pdf looks like a different month from the one asked for, with Replace this file and This is correct, send it anyway.
  2. Step 2: A receipt meets its line.

    Pingtail reads the total, the supplier and the tax, and names the line it most likely belongs to. Attach it, or split the line first.

    Amazon receipt.pdf, readable: the file covers A$35 of the A$45 line; split AMAZON AU MKTP into A$35 and A$10, each to an account you pick, then attach the file; Attach without splitting; what Pingtail read: receipt, total A$35, Amazon AU, tax A$3.18; likely AMAZON AU MKTP, 14 Sep, A$45.
  3. Step 3: A receipt with no line.

    When nothing in the books matches, you can create the expense from the file. The account and the GST code come first, and you press. In QuickBooks the supplier's name goes on the expense's description and memo; you set the payee there.

    Create an expense from Bunnings receipt.pdf? One new expense in QuickBooks with the file attached: total 55.00, 23 Sep 2026, supplier Bunnings (in QuickBooks this name goes on the description and memo, not the payee), expense account Office Supplies, paid from Business Cheque, GST code GST on purchases, A$50 before GST; the books are closed up to 31 Aug; a created expense is removed in QuickBooks, not here; Cancel or Create the expense.

What stays in your control

A file never posts on its own.

Pingtail reads and suggests. Accepting, attaching and creating are your presses.

  • Flagged, never rejected.

    Your client can still send a file the check doubts. You see why, and you decide.

    On the screenThis is correct, send it anyway

  • Your press, with the codes first.

    An expense from a receipt shows the account, the GST code and the amount before GST, and waits for your press.

    On the screenGST code: GST on purchases. Create the expense

  • Attach and create only add.

    Attaching a file or creating an expense adds to the client's books. A split changes only the line it splits, and has an Undo on that line.

    On the screenAttach and Create expense add to the client's books; nothing in the books is changed or removed from here.

Every check

Three questions for every file.

Every file is checked as it arrives, not a week later in your inbox.

  1. Can it be read?

    A blurred, dark or cut-off photo, a picture too small to read, a locked PDF. The client sees what to fix on the same page.

  2. Is it what you asked for?

    The right document, the month you asked for, no pages missing, and not a file already sent.

  3. Your firm decides.

    The check never turns a file away. When it is unsure, the file comes to you with the reason, and only your firm can send one back.

Five files, and what the client was told.

Asked forFile sentOn the client's page
Supplier bills
August 2026, every bill
bills-july-2026.pdfWrong month. Replace this file
Business bank statement
August 2026, every page
statement-aug-2026.pdfPages missing. Send every page
Expense receipts
August 2026, photo or PDF
IMG_2041.jpgToo blurred to read. Take the photo again
Payroll summary
August 2026, every employee
payroll-aug-2026.pdfLocked with a password. Send it unlocked
Sales invoices
August 2026
invoices-aug-2026.pdfAccepted

Caught on arrival

  • Bills or statements for the wrong month, a tax form for the wrong year
  • A bank or card statement with pages missing
  • A payroll report locked with a password
  • A receipt photo too small or blurred to read
  • A loan statement covering the quarter: accepted, every month shown

How each check works

Who it is for

For the firm that opens every file twice.

  • Firms whose clients photograph statements.

    A photo, a locked PDF or half a statement is named on the client's page, not found a week later.

  • Firms that attach receipts to the books.

    The likely line is named for each receipt, so attaching is one look and one press.

  • Firms that keep files in Drive or Dropbox.

    Accepted files go to the client's folder in Google Drive or Dropbox, or to the client's customer record in QuickBooks.

Not what it does

  • Collect receipts from an email inbox or WhatsApp photos. That is not in Pingtail yet.
  • Throw a file away for your client. People decide.

Before you start

Questions about files.

What does Pingtail look at in a file?

What it is, the dates it covers and whether it can be read: a statement for the wrong month, missing pages or a password are named on the spot.

Where do accepted files go?

To the client's folder in Google Drive or Dropbox, or attached to the client's customer record in QuickBooks, where a file sent twice is not added twice.

Can Pingtail create the expense for me?

Only when you press Create the expense, after you have checked the account, the GST code and the amount. The file is attached to the new expense.

What if my client sends the wrong file anyway?

It comes to you with the reason beside it. Press Ask for a new file, or accept it.

What does it cost?

Receipts and documents are included in the price of each client.

Get one client's September files right this week.

Start with one real client, free for 14 days. No card.

Start free See pricing